Where is TheLittleElk Located?
TheLittleElk is Located in Muncie, Indiana.
How can I contact TheLittleElk?
How Long will it take to receive my order?
Every Mug is made to order within 1-2 Business Days of purchase. After that, it will take 2-5 business days for deliver in the United States.
What Payment methods do you accept?
We Accept all major credit cards, and PayPal payments.
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
Please contact us within 10 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Processing returns may take up to 5 business days from the day we receive your return. We will email you to confirm once your return has been processed.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-7 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.